Archive for the ‘Websites’ Category

Do your marketing tools focus on YOU or your PROSPECTS? Take a quick quiz!

Tuesday, November 29th, 2011

December 2011

A client pointed out that the projects my team and I create – websites, one-sheets, and other marketing tools – successfully “encapsulate” what the target audience really wants; they don’t simply describe the product or service being sold. In other words, the copy focuses on the benefits and results the target audience receives. I asked my team member Patrice Rhoades-Baum to address this idea. Patrice is a marketing consultant specializing in branding for solopreneurs and micro-businesses, and she’s an expert copywriter for websites and one-sheets.

Do your marketing tools focus on YOU or your PROSPECTS? Take a quick quiz!

By Patrice Rhoades-Baum

Decades ago, I learned this marketing maxim: Your customers are always listening to radio station WIFM: What’s In it For Me? It’s a well-worn phrase, but it’s right on the money.

Throughout my 30-year marketing career, I’ve held onto this adage like a touchstone in a pocket. Why? Because WIFM reminds me to focus on the prospects and their needs or challenges. WIFM reminds me to look for the top benefit or result that prospects receive, whether I’m branding a client’s business or writing copy for websites and one-sheets.

Remember: It’s about THEM. It’s not about you.

Weirdly, the key messages in your brand, on your website, and in your marketing tools shouldn’t place the emphasis on you, your services, or your products. Instead, the focus should be on the prospects’ needs and how your services and products meet those needs. For many solopreneurs, this is a 180-degree shift in thinking.

Why is benefit-driven copy important?

Copy that clearly states the top, resonating benefit helps prospects quickly connect the dots and answer their key question: “What’s in it for me?”

Example 1: Let’s say a corporate manager seeks a teambuilding expert, visits a consultant’s website, and sees this tagline: “We Are the Teambuilding Experts.” The prospect’s response: “Hmm, I know what this business offers, but can this consultant successfully address my challenge? I need to spend more time at this website – or go to another website.”

Example 2: The manager visits another consultant’s website and sees this tagline: “Create a Dynamic, Inspired Team of Leaders.” The prospect’s response: “I’ve landed at the right place! This consultant gets my immediate need – and my long-term goal. I’d like to learn more.”

Is your marketing copy YOU-focused? Take a quick quiz!

Go to your website and print out your Services page (or your Home page, a landing page, or an article you’ve written). Now follow these two steps:

  1. Circle the words we and our in red, count them, and write down the number.
  2. Circle the words you and your in blue, count them, and write down the number.

How did you do? Ideally, the words you and your appear more frequently than the words we and our. If not, rework sentences to shift the focus to the prospect.

Here’s an example:

  • WE-focused: We have provided reliable, award-winning products since 2003. Plus, we offer our customers 24×7 customer service.
  • YOU-focused: Since 2003, customers like you have turned to us for reliable, award-winning products. Plus, if you need assistance, our 24×7 customer-service reps are here to help you.

With benefit-driven marketing tools, your prospects will instantly grasp the top benefit without puzzling out “how does this relate to me?” And they can immediately answer their key question: “What’s in it for me?”

About Patrice Rhoades-Baum, Branding & Website Expert

Specializing in Small-Biz Branding and Expert Copywriting for Websites and One-Sheets

Backed by 30 years of strategic marketing communications, Patrice teams with professional speakers, authors, and consultants to clarify their brand and write copy for their new website and one-sheet. An expert copywriter, Patrice has been published in Fortune magazine. She is creator of the forthcoming product Nail Your Brand: A 5-Step System to Brand Your Business. Learn more at www.BrandingAndWebsites.com.

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Karen Saunders is the owner of MacGraphics Services, a unique graphic design firm for today’s entrepreneur. Get your copy of her free audio: Put the Bling Into Your Brand and free eCourse: 5 Deadly Design Mistakes that Could Kill a Sale and How to Avoid Them by visiting http://www.macgraphics.net/FreeStuff.php You can also contact her at 888-796-7300, or Karen@macgraphics.net.

Common Acronyms Used in Publishing, Printing, Design and Graphics

Tuesday, October 25th, 2011

November 2011

Common Acronyms Used in Publishing, Printing, Design and Graphics

Are you stumped by new acronyms that have suddenly as popped up and become part of the current lexicon in the publishing, marketing or advertising arenas? I’ve notice new acronyms are born whenever there is a new leap in technology, such as the emerging field of ebook publishing. Here are definitions of some common and newly coined acronyms you’ll be sure to hear about, if you haven’t already.

AI — Adobe Illustrator

A vector-based graphic file format developed by Adobe.

BMP — Bitmap

A raster-based file format.

CMYK— Cyan-Magenta-Yellow-Black

A four-ink color system used by printers to print full color images. This is “process color” printing.

CTP — Computer to Plate

A technology used in the printing industry. A desktop-published document is imaged directly onto a computer plate, skipping the film negative state.

DPI — Dots Per Inch

A measurement for gauging resolution in printing. In printing it refers to the number of dots placed in a line within one linear inch in a halftone image.

DRM — Digital Rights Management

A proprietary file encryption that helps publishers limit the illegal sale of copyrighted books.

EBOOK —  Electronic Book

A book in electronic form. Ebook files have file extensions of .mobi, .prc, .pdf, or .epub.

EPS — Encapsulated PostScript

A graphics file format developed by Adobe.

EPUB — Electronic Publishing

A file format for electronic books and Web publishing. The Apple ipad tablet with the ibookstore app, the Sony Nook, and the Adobe Digital Editions application all use this format to open ebooks.

FTP — File Transfer Protocol

A standard network protocol used to transfer files from one server to another over the Internet. Very efficient and fast.

GIF — Graphics Interchange Format

A file format developed by CompuServe and is used for bitmap images used on the Internet.

HTML — HyperText Markup Language

Standard coding protocol used for formatting and displaying text and graphics on the Internet. This language is used in formatting ebooks now too.

ISBN — International Standard Book Number

A unique 13-digit book identifier. Publishers purchase a separate ISBN number from Bowker.com for each book and every format of that book.

ISSN — International Standard Serial Number

An 8-digit unique identifier for a printed or electronic periodical publication.

JPG — Joint Photographic Experts Group

A file format was developed by the this group to standardize compressed graphics files. Often used for images on the Internet, photos and large graphics.

LCCN — Library of Congress Control Number

A serially based system for numbering catalog records (books) in the Library of Congress.

MOBI — Mobipocket

A file format for ebooks used on the Amazon Kindle, Mobipocket Reader and other ereader devices.

OCR — Optical Character Recognition

Software that scans images of handwritten or typed words and translates them into editable text. It is widely used to convert printed books and other large documents into electronic formats.

PDF — Portable Document Language

A versatile file format allows you to view the document on a variety of platforms (Macintosh, PC, UNIX, etc) using the free Adobe Acrobat reader.

PHP — Hypertext Preprocessor

A scripting language used to create dynamic web pages

PMS — Pantone Matching System

A proprietary color ink system by Pantone. These premixed spot colors are used in the printing industry.

PNG — Portable Network Graphics

A file format for bitmap images that incorporates compression. It was created to replace the GIF format for Internet graphics and photos.

POD — Print on Demand

A printing technology that allows individual books to be printed one at a time, as they are ordered.

PPC —  Pay Per Click

An Internet advertising model to direct traffic to websites. The advertisers pay the publisher (i.e. Amazon) each time the ad is clicked.

PPI — Pixels per inch

A measurement for gauging resolution in video or printing. In video it refers to spacing between the red, green and blue dots and in printing, it’s the number of pixels that appear in one inch.

PRC —  Palm Resource Code

An alternate file format for ebook documents used on Amazon Kindle, Mobipocket Reader and other ereader devices.

QR Code — Quick Response Code

A square matrix barcode made up of little black and white squares. You’ll see them printed on products, marketing pieces and ads. When you use your smart phone to scan them, you’ll be taken to a website where a video or more information about the product or service is found.

RSS — Resource Description Framework (RDF) Site Summary

A family of web feed formats to publish updated works such as blogs, audios and videos.

SEM — Search Engine Marketing

A form of Internet marketing that promotes web page visibility in search engine results.

SEO — Search engine Optimization

The process of improving a webpage rank with search engines such as Google.

TIF — Tagged Image File

A format for raster-based images such as photos.

URL ­ — Uniform Resource Locator

The address of a particular file or page on the Internet. It usually begins with http://www as in: http://www.macgraphics.net

XTML — Extensible HyperText Markup Language

An update of HTML which works as well or better than HTML, but has certain additional requirements in coding.

FROYO — Frozen Yogurt

Just seeing if you’ve read through the whole list!

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Karen Saunders is the owner of MacGraphics Services, a unique graphic design firm for today’s entrepreneur. Get your copy of her free audio: Put the Bling Into Your Brand and free eCourse: 5 Deadly Design Mistakes that Could Kill a Sale and How to Avoid Them by visiting http://www.macgraphics.net/FreeStuff.php You can also contact her at 888-796-7300, or Karen@macgraphics.net.

10 Rules of Thumb to Select a Great Domain Name

Monday, August 25th, 2008


September 2008 Issue


My good friend and colleague, Patrice Rhoades-Baum has graciously provided another great article for this month’s issue. Along with my artist associates, she’s done a fantastic job helping several of my clients transform their websites into powerful marketing tools—check this one out: (www.ClearPictureLeadership.com) , and I learned first hand she knows her stuff. I’m sure you’ll find this article to be of value. If you are ready to upgrade or create a website that delivers, give Patrice a call: (719) 685-1108, and when you do, let her know you learned about her from this blog.

10 Rules of Thumb to Select a Great Domain Name

By Patrice Rhoades-Baum Copyright © 2008

Having a hardworking domain name for your website helps you clearly communicate with your prospects and clients. A great domain name makes it easy for prospects and clients to find your website, communicates something specific about your business, and helps protect your brand.

Here are 10 rules of thumb to select a great domain name:

1. It’s easy to say.
This also means your domain name must be easy for teleclass, workshop, and radio show listeners to accurately hear.
Poor: TeamSpecialists.com
Better: TeamExperts.com

2. It’s easy to spell.
Poor: PhenomenalMnemonicDevices.com
Better: GreatMemoryDevices.com
Best: MemoryTools.com

3. It’s easy to read, even when all letters are lowercase.
Poor: theenglishpoets.com
Better: englishpoets.com
Note: Make it easy for readers by capitalizing each word in your printed materials.

4. It’s catchy and easy to remember.
Example (this is one of Taco Bell’s actual domain names): FourthMeal.com
This example comes with a caveat; I don’t advocate eating a fourth meal of fast food late at night!

5. It’s clear, not cryptic.
Do you have a favorite phrase or industry jargon that’s meaningful to you? Put yourself in your prospects’ shoes: Would they have a clue what your clever domain name means?

6. It’s only 1 or 2 words long (3 words is acceptable; 4 is generally too long unless the words are short).
Acceptable: WritingTipsForKids.com
Acceptable, but confusing when stated verbally: WritingTips4Kids.com

7. It has the fewest syllables possible.
Poor: ExperiencedCareerAdvisors.com
Better: CareerExperts.com

8. It communicates your business or brand.
Acceptable: JaniceJones.com
Better: JonesCPA.com

9. It ends with .com.
Let’s say you want to purchase LeadershipStrategies.com, but it’s already taken. Don’t buy LeadershipStrategies.net. This will just confuse your clients. Keep researching – you’ll come up with a domain name that fits these criteria. Also, if you live in Canada; your best choices would be .com and .ca.

10. It may use hyphens but not underscores.
Poor: Janice_Jones_CPA.com
Better: Jones-CPA.com
Note: In this example, Janice Jones is wise to own at least two domain names: JonesCPA.com (her main website) and Jones-CPA.com. The latter helps protect her brand and is easier to read in printed materials. However, she must be sure to redirect visitors from Jones-CPA.com to her main site, JonesCPA.com.

More tips to select and purchase domain names:

• Buy various versions to protect your brand – If our fictional accountant, Janice Jones uses JonesCPA.com as her main website, she should consider purchasing JonesCPA.net, JonesCPA.biz, JonesCPA.info, JaniceJones.com, JaniceJonesCPA.com, JJonesCPA.com, JonesAccounting.com, etc. This might seem expensive, but it will protect her brand if another Janice Jones happens to be a CPA.

• Purchase your business’s tagline and book titles – If possible, purchase the tagline of your business, since this is foundational to your brand. And purchase the domain name that reflects any books, audio programs, or information products that you’ve created or plan to create. You can use these domains as sales pages to sell your product as well as protect your brand.

• Use redirects – If Janice Jones’s main website is JonesCPA.com, all her other domain names can be set up to automatically transfer visitors to that main site. You can also redirect your product’s domain name to the correlating page on your website.

• Buy common misspellings of your domain name – What if our fictional accountant’s name is Janice Kavanaugh? She would be wise to purchase the domain names KavanaughCPA.com and CavanaughCPA.com. The misspelled website address should redirect to her main site. Remember, using redirects enables visitors to arrive at your website, even if they accidentally type a slight alteration.

• Buy domain names with hyphens – In print, domain names with hyphens are easier to read. Also, buying versions of your domain names with hyphens can help protect your brand.

• Use www.NameBoy.com to brainstorm and find available names – This website offers an easy tool to quickly brainstorm oodles of potential domain names for your business. You can purchase domain names at NameBoy.com, GoDaddy.com, and multiple other websites. I’ve been purchasing my domain names at GoDaddy.com, because I like their customer service.

• Don’t wait! Make the investment now – If you have an idea for a book or information product that you may someday create, be sure to snap up the available domain name now. Great domain names are rare and precious commodities!

When selecting a great domain name, explore the possibilities, think about what different names communicate to prospects and clients, be creative, and have fun!

About Patrice Rhoades-Baum
If you own a business, your website is your most powerful marketing and sales tool. Marketing consultant and copywriter Patrice Rhoades-Baum teams with entrepreneurs and small-business owners to make their websites DELIVER: clients, income, credibility, results, and success. A Colorado resident and avid outdoorswoman, Patrice is renowned for her down-to-earth website strategies. Visit www.WebsitesDeliver.com for a free audio workshop: “10 Strategies to Make Your Website Deliver!”

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Karen Saunders is the owner of MacGraphics Services (303-680-2330), a unique design firm for today’s entrepreneur. Whether you outsource your promotional pieces or are a do-it-yourselfer, Karen takes the mystery out of graphic design and relationship marketing. Click here FreeCard to learn how to receive a custom greeting card design and a gift account with a greeting card company.

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Visit my website t
o see portfolio samples of book covers, brochures, logos, ads and speaker one-sheet designs: www.MacGraphics.net

You may contact me by email or phone:
karen@macgraphics.net
or call me toll-free at 888-796-7300
In Denver: 303-680-2330

If you enjoyed reading my ezine and posts, you will LOVE my ebook, Turn Eye Appeal into Buy Appeal: How to easily transform your marketing pieces into dazzling, persuasive sales tools! This organized guidebook has short chapters, over 200 hyperlinks and full-color graphic examples. Hundreds of business owners have used my simple do-it-yourself reference guide to create stunning marketing materials that really SELL their products and services! To learn how you can get this indispensable book, click here: www.BuyAppealMarketing.com

P.S. See that envelope icon below this posting? If you click on the envelope you can email this posting to a friend.

Outrageous Business Growth™ – The Fast Track To Explosive Sales In Any Economy

Sunday, November 19th, 2006


December 2006 Issue
Outrageous Business Growth™ –
The Fast Track To Explosive Sales In Any Economy

This article was written by marketing expert Debbie Bermont and is used with her permission.

Could you build a wildly successful business today without a website and a large marketing budget? Of course you can. In fact people have been building successful businesses for centuries of time without the tools we have at our disposal today.

Go back in time before the age of technology when business deals were done using the “gentleman’s agreement” method. Two people would shake hands to signify that each one would deliver to the other a specified good or service on a certain date at an agreed upon price. With a simple handshake a deal was done, goods and services were delivered and a profit was made. They did it without websites and before we had fax machines and computers.

Who knows how far back this way of doing business goes. A hundred years? Five hundred years? Thousands of years? It probably doesn’t matter. The successful businesses at that time were built using three fundamental principles which are still applicable to business today.

Three simple things you must master and apply to your business. Together they will put you on the fast track to explosive sales. You can experience outrageous business growth™ in a short amount of time. None of these principles cost any money. You don’t need any formal training or education to use them. And once you understand how to apply each separate principle to your business you’ll save time, money and resources at the same time you accelerate your sales growth.

Principle #1:
Develop an internal prosperity consciousness.

Your internal focus represents your thoughts about the money you are generating and success you are having in your business. Your thoughts about money have a direct affect on the growth of your business. Throughout history people have built wildly successful businesses around the world starting with no money and no formal business education. If you were to study these people you would find they have one very important thing in common. They believed in their own success and ability to attract money into their life.

My grandfather was an example of an entrepreneur who overcame great financial hardship to achieve wealth in his lifetime. He had immigrated to the United States when he was eight years old from Russia in 1913 with his family. By the time he was eleven he left school to start his own business so he could help support his poor family. He never returned to a formal education and spent the rest of his life building a multi-million dollar empire of several businesses starting with no money. He built extremely successful businesses during World War One, World War Two, during times of economic growth and during economic depression.

Despite his humble upbringing my grandfather always focused on an internal state of prosperity consciousness. He started out with empty pockets but in his mind he considered himself to be rich. He didn’t pay attention to what the economy was doing. He was always looking for opportunities. And he found them…everywhere! He never focused on lack. He focused on prosperity.

If you focus your thoughts on lack in your business you will have a problem before you ever begin to market your business. That is why the first step to outrageous business growth is to create an internal focus of prosperity consciousness before you externally focus on how to develop new business.

Principle #2:
Align yourself only with people who want to buy your products and services.

Many businesses who struggle with the results they get from their marketing think it is because they are using the wrong strategy. They will then throw additional dollars after a different strategy hoping for a better result. This is a drain on their time, resources and money. Typically the problem is not in the strategy they have used, it is that they are going after the wrong people. They are not in alignment.

Being out of alignment is like trying to fill a bucket with water that has holes in the bottom. No matter how much water you pour in the bucket the water will keep seeping out through the bottom and the bucket will never stay full. No matter which marketing strategy you use you are throwing a lot of money down the drain trying to convince the wrong people to use your products or services.

The alignment process is the most important thing you must do before you ever develop your marketing plan. If you don’t, you will be marketing to people who just aren’t the right fit for your business. When your company is out of alignment, your marketing strategy will always be off target too. You will generate sales, but you will spend far more time and energy than needed to produce positive results. When you first put your business in alignment, your marketing efforts will have far better results and you will know that every dollar you spend will be trying to attract the ideal customer. This takes less effort attracting the right person.

Principle #3:
Build and maintain lifetime relationships with people who are aligned with your business.

The smallest little details make a huge difference in getting a customer and building customer loyalty. No matter which marketing strategy you use, you will need to understand how to make the connection an exceptional experience in order to develop a lifetime relationship with your customer.

It’s the fundamental basics of doing business which are taken for granted and often overlooked that give you added impact in the marketplace. It’s these fundamentals you must use in order to accelerate your growth right now and set yourself apart from your competition.

If you want to have Outrageous Business Growth in your company you must create a buzz in the marketplace where people hold you up as a shining example of how to do it right! And the good news is in order to reach this level of distinction it doesn’t cost a lot of money or involve any extra energy. But it does require that someone has exceptional experiences with your company on a continuous basis.

There are no predictions for any economy except that they will change from year to year and decade to decade. There are many people like my Grandfather who have forged the path before you to rise to tremendous success starting with empty pockets using the power of these three principles. This is your time to leave a lasting legacy in the world and forge your path to Outrageous Business Growth!

© Debbie Bermont, Source Communications 2006. All rights reserved.

Debbie Bermont is a leading expert on helping businesses reduce their marketing costs and accelerating their sales growth in ANY economy. Today, Debbie is an international keynote speaker, author of Outrageous Business Growth – The Fast Track To Explosive Sales In Any Economy (now in its second edition), and president of Source Communications, a marketing consulting firm. She has been published in over hundred national and international publications and websites. For more information, go to www.outrageousbusinessgrowth.com or (619) 291-6951. For a free copy of “Double Your Income With Half The Effort”, go to www.outrageousbusinessgrowth.com/bonusoffer

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Visit my website to see portfolio samples of book covers, brochures, logos, ads and speaker one-sheet designs:
f=”http://www.MacGraphics.net”>www.MacGraphics.net

If you enjoyed reading my ezine and posts, you will LOVE my ebook, Turn Eye Appeal into Buy Appeal: How to easily transform your marketing pieces into dazzling, persuasive sales tools! This organized guidebook has short chapters, over 200 hyperlinks and full-color graphic examples. Hundreds of business owners have used my simple do-it-yourself reference guide to create stunning marketing materials that really SELL their products and services! To learn how you can get this indispensable book, click here: www.BuyAppealMarketing.com

But wait, there’s more . . .

To sign up for FREE audio classes, articles or an eCourse on design and marketing tips click here:www.macgraphics.net

P.S. See that envelope icon below this posting? If you click on the envelope you can email this posting to a friend.

RGB and CMYK – Colorful Words; Different Meanings

Saturday, October 28th, 2006


November 2006 Issue
This Month’s Topic: RGB and CMYK – Colorful Words;
Different Meanings

Are you confused by what these letters mean?
Do you know how they affect your desktop publishing and website files?

These letters represent two different color “systems,” (which are types of color definitions). RGB stands for Red, Green and Blue, with the first letter of each word represented in the acronym. RGB is an “additive color” system.

Red, green and blue beams of light create the colorful images on your computer monitor. Where red and green light overlaps, you see yellow (see diagram at left). When red, green and blue mix together, you see white. The same is true for devices that electronically display or record color, such as televisions, scanners, digital cameras, cell phones, and personal digital assistants.


RGB Color Model – Combination of RGB light beams produces white

You should save your files in the RGB format for web sites, CD ROM development, animation, video capture, and scanning purposes.

The CMYK color system works in the opposite fashion. This color arrangement is known as “subtractive color.” CMYK are color pigments or inks used in the printing industry.

CMY stands for Cyan, Magenta, Yellow, and the K stands for black. The combination of CMY inks creates gray. Black is added to deepen the shadows and to print solid black areas. Your files need to be converted into CMYK before a printer will be able to put your job on a press.


CMYK Color System — Also called “Process Color” or “4-Color Process”

When you look at a printed piece, the millions of colors that you “see” are actually made of only four colors of ink! For fun, take a magnifying glass to examine a printed piece closely. You will see thousands of tiny dots of cyan, magenta, yellow and black ink, which make small rosette patterns.


Eye of a model as seen in a printed piece


Eye of the model magnified to see the rosette pattern made up of tiny CMYK dots

The “K” in black is thought to be named after the K for the last letter in the word black. Actually, it is named after “keyline” which was the press plate that carried the text copy or keyline information and was always printed in black.

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Visit my website to see portfolio samples of book covers, brochures, logos, ads and speaker one-sheet designs: www.MacGraphics.net

If you enjoyed reading my ezine and posts, you will LOVE my ebook, Turn Eye Appeal into Buy Appeal: How to easily transform your marketing pieces into dazzling, persuasive sales tools! This organized guidebook has short chapters, over 200 hyperlinks and full-color graphic examples. Hundreds of business owners have used my simple do-it-yourself reference guide to create stunning marketing materials that really SELL their products and services! To learn how you can get this indispensable book, click here: www.BuyAppealMarketing.com

But wait, there’s more . . .

To sign up for FREE audio classes, articles or an eCourse on design and marketing tips click here:www.macgraphics.net

P.S. See that envelope icon below this posting? If you click on the envelope you can email this posting to a friend.